Automation and AI are rewriting business, but something else is quietly redefining leadership: empathy.
In the last decade, efficiency was the holy grail. Now, emotional intelligence is becoming a market advantage.
From consumer behavior to workplace culture, companies that genuinely “listen” outperform those that merely “measure.”
As algorithms get better at mimicking human thought, human leaders must get better at understanding human feeling.
The empathy economy rewards transparency, kindness, and community, values once seen as abstract, now emerging as the strongest differentiators in brand loyalty and culture.
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